PLANO, Texas – (Aug. 18, 2016) – JCPenney, one of the United States’ largest apparel and home furnishings retailers, announced today it will open its first-ever global in-house center (GIC) in Bangalore, India, on Aug. 22. An extension of its Home Office in Plano, Texas, U.S.A., the center will be responsible for enhancing a variety of key business functions, including IT and digital. These teams will support new technologies, deliver business insights through analytics and assist with accelerating innovation.
“Data and technology are the backbone of any successful business operating today, and they’re even more critical to JCPenney as we bolster our reporting capabilities and focus on building a fully integrated digital experience for our customers and associates,” said Therace Risch, EVP and chief information officer of JCPenney. “By opening a GIC in Bangalore, we aim to leverage a highly qualified talent pool and drive innovation in one of the fastest growing technology hubs in the world.”
The new GIC allows JCPenney to improve operational costs and enhance the Company’s functions, with the added benefit of retaining all knowledge in-house. By centralizing numerous digital activities under one roof, JCPenney is better able to drive innovation and utilize key business data. The center will also advance the Company’s strategic priority of becoming a world-class omnichannel retailer, with a particular emphasis on mobile.
Mike Amend, EVP of omnichannel at JCPenney, added, “Mobile commerce continues to be the next frontier in online shopping, with more than half of all jcp.com traffic originating on mobile devices. By leveraging the expertise of our associates in the Bangalore office, we will continue adapting our business to deliver an exceptional shopping experience for today’s digitally savvy shopper.”
The 150,000 sq. ft., fully renovated office is located at the Embassy Manyata Business Park in Bangalore. The modern interior boasts bright and open spaces with a blend of personal and shared workspaces, encouraging collaboration between associates. The office also features amenities such as an on-site cafeteria and activity and recreation spaces.
JCPenney has a long history of operating in India, having opened its first international buying office in the country in 1989. Now located in New Delhi, the office currently serves as the Company’s South Asian regional office, and is responsible for various activities, including sourcing, design and quality control. The New Delhi office will continue to serve in its current capacity, unaffected by the Bangalore GIC opening.
For interior renderings of the Bangalore office, please visit jcpnewsroom.com/GIC. To view and apply for available positions at the center, interested candidates can visit JCPcareers.com and click on “Bangalore.”
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J. C. Penney Company, Inc. (NYSE:JCP), one of the nation’s largest apparel and home furnishings retailers, is on a mission to ensure every shopping experience is worth the customer’s time, money and effort. Whether shopping jcp.com or visiting one of over 1,000 store locations across the United States and Puerto Rico, customers will discover a broad assortment of products from a leading portfolio of private, exclusive and national brands. Supporting this value proposition is the warrior spirit of over 100,000 JCPenney associates worldwide, who are focused on the Company’s three strategic priorities of strengthening private brands, becoming a world-class omnichannel retailer and increasing revenue per customer. For additional information, please visit jcp.com.