JCPenney Voted Best Department Store in USA TODAY 10Best Readers’ Choice Award

JCPenney tops the list of America’s favorite shopping destinations
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Today, JCPenney  was awarded the #1 spot in USA TODAY’s 10Best Readers’ Choice Award for Best Department Store in 2023. The shopping destination for America’s diverse, working families, JCPenney is recognized for its one-stop shopping experience and reputation as a holiday gifting destination.

“JCPenney is committed to helping America’s diverse, working families make every moment count and this recognition by consumers is proof that customers know they can turn to us for value, style and quality without compromise,” said Chief Customer Officer Katie Mullen. “This award reaffirms our commitment to provide unbeatable deals, iconic brands and a rewarding shopping experience for our customers, every single time.”

Nominees for this category were chosen by a panel of editors from USA TODAY, and other Gannett properties. Voting was open to the public for four weeks and closed on November 28.

Click here to see the full list of USA TODAY 10 Best Department Stores.

For more information, please contact the JCPenney Media Relations team at

About JCPenney

JCPenney is the shopping destination for America’s diverse, working families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when and how they want to shop – from to more than 650 stores in the U.S. and Puerto Rico.

In 2022, JCPenney celebrated 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney’s Newsroom to learn more and follow JCPenney on FacebookInstagram, and Twitter.

About USA TODAY 10Best Readers’ Choice Award provides users with original, unbiased, and experiential travel content of top attractions, things to see and do, and restaurants for top destinations in the U.S. and around the world. The core of the site’s uniqueness is its team of local travel experts: a well-traveled and well-educated group who are not only experts in their fields – and their cities – but discriminating in their tastes. These local experts live in the city they write about so the content is constantly updated. averages 5 million visitors per month. It was acquired by USA TODAY in January of 2013.

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